CAREERS

Interested in joining a fast growing, family oriented company with room for advancement?

Account Executive

Trident is always looking for individuals excited by technology with a proven track record of success in b2b sales.
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Trident is a full service voice and data communications company providing cutting edge technology products and support.  We’re looking for outside account executives with a proven track record of success in b2b selling. The ideal candidate

  • 2+ years of selling success in b2b marketplace
  • Must have prior success in a EXCEEDING a Monthly/Quarterly Quota
  • Demonstrated ability to manage multiple tasks with shifting priorities, varying deadlines, and multiple concurrent sales cycles
  • Strategic and solution sales capabilities that support selling value to business professionals
  • Experience communicating with and selling value and ROI into C-Level as well as department-level managers
  • Effectively manage an RFP and/or multiple stakeholder approval process
  • Negotiate effectively based on value and differentiation
  • Strong sales presentation skills, including prior experience conducting web demos

We’re looking for folks with the acumen to learn new products with the passion and desire to exceed pre-defined goals.

Tier 1 & Tier II Support Technicians

Trident is accepting resumes for tier I & tier II IT support technicians.
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Fast growing IT Services Company in Wake Forest accepting resumes for Tier 1 & Tier II support technicians for Remote and On-site repair. Applicant will be responsible for providing excellent customer service as well as proactive and reactive work on a variety of computer systems and networks.

Job duties include but are not limited to:

  • Proactively manage Help Desk tickets to ensure timely resolution of incidents and proper escalation
  • Experience with Active Directory, server operating systems, VoIP, networking and business class firewalls preferred.
  • 1 year of experience working in a helpdesk environment preferred
  • Experience working in team environment
  • A+ Certified or equivalent experience
  • Excellent customer service and organizational skills
  • Strong problem solving skills
  • Windows and/or Mac experience
  • Ability to multi-task and thrive in a fast paced environment

Requirements:

  • Perform end user support related to tasks and special projects as assigned
  • Remotely troubleshoot basic and advanced computer and network issues
  • Organize and utilize all available support resources including emails, documentation, contact lists, knowledge base, online research and ticketing system information
  • Create, maintain, and update detailed ticket logs to document end user interactions

Please provide a resume including at least 3 references, requested salary and possible start date.

Structured Cabling Technicians

Whether you are looking for a new and challenging career or you are a seasoned pro with years of experience, now is time to join a growing company that rewards performance over tenure.
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Whether you are looking for a new and challenging career or you are a seasoned pro with years of experience, now is time to join a growing company that rewards performance over tenure.

  • Have the ability to work well in a team environment
  • Have the ability to work independently and accomplish tasks in an efficient and timely manner
  • Demonstrate the ability to complete jobs both on time and to our quality standards
  • Must possess a valid driver’s license with a good driving record
  • Drug screening and background checks will be conducted
  • Credible references

If you have necessary aptitude and work ethic to excel in this environment submit your resume

This position is for candidates living within 75 miles of Raleigh, NC. A relocation package is not associated with this position and references.

Years of Experience

Technical Support

%

Satisfied Clients

Managed Technology Provider

Unified Communications

Networking and Security Solutions

Audio/Visual Solutions

Structured Cabling Solutions

Residential Solutions

Request More Info

2627 Leighton Ridge Dr.,
Suite 100
Wake Forest, NC 27587
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